Privacy Policy
Last Updated: January 18, 2026
At ServiceMedia Creatives, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide
When you use our contact form or apply as a creator, we collect:
- Contact Form: Name, email address, subject, inquiry type, and message content
- Creator Application: Full name, email address, social media platform, social media handle, follower count, content niche, and message about your content
Note: We do NOT collect phone numbers, physical addresses, payment information, or any other personal data beyond what's listed above.
Information Collected Automatically
We collect minimal technical information:
- LocalStorage: Form submission timestamps to prevent spam (rate limiting - stores when you submitted forms in the last hour)
- Cloudflare Turnstile: Anti-spam verification tokens (temporary, processed by Cloudflare)
We do NOT:
- Use Google Analytics or any analytics services
- Collect IP addresses
- Track your browsing behavior
- Use advertising or marketing cookies
- Store any cookies beyond Next.js essential session cookies
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services
- Send updates about partnerships and opportunities
- Improve our website and user experience
- Provide customer support
- Prevent fraud and maintain security
- Comply with legal obligations
3. Data Sharing
We do NOT sell, rent, or trade your personal information. Your form data is shared only with:
- EmailJS: Third-party service that processes and sends your form submissions as emails to our team. They act as a data processor and do not use your data for their own purposes.
- Cloudflare: Our hosting and security provider. Cloudflare Turnstile verifies you're not a bot (similar to CAPTCHA).
- Legal Requirements: If required by law or court orders
Your email and form data are sent directly to our email addresses through EmailJS and are not stored in any database.
4. Data Security
We protect your information using:
- SSL/TLS encryption (HTTPS)
- Secure hosting infrastructure
- Access controls and authentication
- Regular security updates
Note: While we use industry-standard security measures, no internet transmission is 100% secure. Please use caution when sharing sensitive information online.
5. Data Retention
Email Submissions: Form submissions are sent directly to our email inbox and remain there according to standard email retention. We do not store form data in a separate database.
Rate Limiting Data: Submission timestamps in localStorage are automatically cleared after 1 hour.
Deletion Requests: To delete your submitted information, email us at contact@servicemedia.in and we'll remove it from our email records.
6. Your Rights
You have the right to:
Access
Request a copy of your personal data
Correction
Update inaccurate information
Deletion
Request removal of your data
Objection
Object to certain data processing
To exercise your rights, email us at contact@servicemedia.in
7. Cookies & Local Storage
LocalStorage: We use your browser's localStorage to store form submission timestamps for rate limiting (prevents spam by limiting you to 3 submissions per hour). This data never leaves your device and is automatically cleared after 1 hour.
Cookies: We only use essential Next.js session cookies required for the website to function. We do NOT use:
- Analytics cookies
- Marketing or advertising cookies
- Third-party tracking cookies
- Social media tracking pixels
8. Children's Privacy
Our services are not intended for individuals under 18. If we learn that we have collected information from someone under 18, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. The "Last Updated" date at the top shows when the policy was last revised.
10. Contact Us
For questions or concerns about this Privacy Policy:
- Organization: ServiceMedia Creatives
- Website: https://servicemedia.in
- Email: contact@servicemedia.in
11. Governing Law
This Privacy Policy and all matters relating to your use of our services are governed by the laws applicable in the jurisdiction where the owner resides and operates the business. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.